Bapecom runs customer service, design, marketing and operations for direct-to-consumer brands — working as your in-house team, on your brand's terms.
We don't take on everything. We work in the areas we already run day to day for brands selling into the US, UK and Australian markets.
An English-speaking support team covering US, UK and AU hours, working to agreed response times and staying in your brand's voice.
Product imagery, site graphics and ad creative made for selling — not just for looking good in a portfolio.
Email, paid media and conversion work, measured against your numbers and reported openly — every dollar of spend accounted for.
Help building the store itself: pricing, funnel, fulfillment and policy — grounded in what we've run ourselves, not theory.
Trust isn't built on promises. It's built on a real legal entity, clear contracts and numbers you can check.
Bapecom is a limited liability company registered in Vietnam with a publicly verifiable tax code, and issues proper contracts and invoices for every engagement.
Each engagement comes with its own reporting rhythm. You always know what was done, what the numbers say, and what happens next week.
We run our own direct-to-consumer brand. Everything we offer is work we do for ourselves first — and you always know who is handling your account.
Based in our office on Duy Tan Street, Cau Giay, Hanoi. Send your CV to the email below with the role in the subject line.
Own internal bookkeeping, invoicing and tax filings (VAT, CIT, PIT) for the company. Experience with service-sector businesses preferred.
Apply for this role →Support customers in the US, UK and Australian markets over email and chat. Strong written English required; comfortable working across time zones.
Apply for this role →Create product imagery, ad creative and landing pages for DTC brands. Confidence using AI tools inside your design workflow is a significant plus.
Apply for this role →Build and optimise email flows and campaigns in Klaviyo for the US market. Ecommerce experience and natural written English preferred.
Apply for this role →Tell us what you sell and which markets you're in. We reply within one business day.
Send us your store URL and what you need help with — we'll come back with honest thoughts, not a sales deck.
Email Bapecom